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Pizza 73

Pizza 73

www.pizza73.com
What is your customer experience with Pizza 73?

Pizza 73 Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Pizza 73 has a 1.5 star rating from 8 reviews; customers report frequent late or missing delivery, errors, and poor service.

Key Takeaways for Future Customers

  • Check recent Pizza 73 reviews before ordering and expect possible long waits or order mistakes.
  • Be prepared to request a refund if items are missing or wrong and recheck orders for allergens.
  • Delivery and customer service responsiveness are common concerns; consider pickup if timing matters.

Negative Feedback / Risk Areas

  • Repeated late or undelivered orders and drivers leaving food without notification.
  • Incorrect orders, missing items, and failures to honor special requests causing allergy risks.
  • Reports of undercooked food and unsatisfactory food safety responses.
  • Poor customer service including rude staff, hang-ups, and unresolved refund promises.
  • Perceived high price level given inconsistent product quality.

Positive Feedback

Some customers still praise BBQ and boneless wings as delicious, noting these items when service and delivery are acceptable.

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Media from reviews

Pizza 73 - Under Cooked Wings
Pizza 73 - Under Cooked Wings - Image 2Pizza 73 - Ordered extra meat on a pepperoni pizza and got one piece per slice. Like what...Pizza 73 - Order not delivered
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Show reviews that mention
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Anonymous
map-marker Edmonton, Alberta

Worst service ever

AI Highlights
  • - I will never use this store again and I don't want credits or refunds.
  • - Credits I received for store errors shouldn't be used by other stores.

Please find below this paragraph a copy of the review I have left the restaurant. I don't want anything in return, credits or refunds and to be quite frank, it's because I will never use this store again. And I don't think it's fair that another store have to use the credits I received for errors from another store.

.First of all store manager, you and your staff should know, or at least realize that if someone is ordering a meal with credit, it's an opportunity to correct a previous mistake.

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Anonymous
map-marker Edmonton, Alberta

Wrong advertising

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AI Highlights
  • - BOGO deal ending Oct 27 wasn't available online when ordering.
  • - Customer care was rude and unclear.

I was trying to place my order online they advertised bogo deal is ending Oct 27 but last day it was not there when try to call customer care they said its done supervisor was very rude said we dont know its online maybe its done I didnt expect this from pizza 73. Dont do advertise if you cant make your customers happy.

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Anonymous
map-marker Grande Prairie, Alberta

Twice my order has not showed up, bad customer service

AI Highlights
  • - Order lost twice and never delivered.
  • - First complaint yielded a new order at 50% off.
  • - Second complaint they said oops, our bad and hung up.

Your store lost my order twice in a row and never delivered my food. When I called to complain about it the first time they offered me a new order at 50% off and the second time basically just said oops, our bad and when I complained, hung up on me.

I will never order from you again.

I work in the industry, we would have paid for a free delivery and food in this situation. Unacceptable problem solving.

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Anonymous
map-marker Calgary, Alberta

Under Cooked Wings

AI Highlights
  • - Wings were undercooked.
  • - They offered a $25 credit and hung up on us.
  • - The supervisor said we should've checked the food before eating.
Pizza 73 - Under Cooked Wings
Pizza 73 - Under Cooked Wings - Image 2

Ordered some wings from pizza 73 Sunday morning received my order watching a movie eating wings and then we noticed that the wings were undercooked phoned the customer service line all they said was oh sorry for the inconvenience. Lets give you a $25 credit for your next order like Im gonna o order from them and no concern that they possibly just gave me my wife and my daughter food poisoning they think offering $25.

Credit is a good remedy for possibly now making us get sick and when I complained even more, they hung up on me, asked to speak to a supervisor, who also hung up on me because he didnt want to deal with the situation that they just served us undercooked food. Heres a picture of my wings that we consumed, not knowing that they were undercooked at the point because were watching movie oh and the supervisor also said you shouldve checked the food before you ate it so basically turn it around saying it was our fault that we consumed theyre undercooked food

User's recommendation: Never

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Anonymous
map-marker Airdrie, Alberta

Ordered extra meat on a pepperoni pizza and got one piece per slice. Like what the *** ck

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Pizza 73 - Ordered extra meat on a pepperoni pizza and got one piece per slice. Like what...

Dont waste your money, go elsewhere , they used to be ok in a pinch but totally gone downhill, the extra topping was totally waste of money.

User's recommendation: Let it go outta business before I give another order

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Anonymous
map-marker Calgary, Alberta

What a waste

AI Highlights
  • - Order placed at 6:30pm; ETA around 7:11pm, with a delay due to missing lettuce.
  • - Food arrived cold at 8:05pm and the donair shell was hard.

I ordered Pizza 73 for my kids at 630pm and was told the order would be ready approx 711pm, at 708pm I get a call that the location had no lettuce and they had to send a driver to get some from another location and my order would be 10 mins later if I was ok waiting , I said sure. Well after several phone calls the food arrived cold at 8:05pm and my donair shell was HARD!!

What a waste!!!

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Skyla K Khk

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Medicine Hat, Alberta

Incorrect order

AI Highlights
  • - Wings were not delivered from a two-pizza, 10-wing order.
  • - Pizzas were incorrect and contained allergy items despite an allergy note.
Contains 1 confidential file for company representatives

Hey there, I ordered two large pizzas and 10 wings, but unfortunately, I didn't receive my wings, and the two pizzas were incorrect. They contained items that I am allergic to. (I did specify this in my order.) I am highly disappointed.

Loss:
$66
Pros:
  • Delicious
Cons:
  • Un reliable

Preferred solution: Full refund

View full review
Lisa K Spz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unhappy

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AI Highlights
  • - The person answering the phone did not understand English.
  • - When asked to repeat, they could not repeat and hung up on me.

The person that answered the phone did not understand english, and when I asked him to repeat it, they still could not repeat it. They still did not understand english. Or be able to speak english, then they hung up on me

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Crystal M Ikc

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Verified Reviewer
| map-marker Red Deer, Alberta

Horrible customer service

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AI Highlights
  • - Wait time was almost an hour.
  • - They were told the order got stuck and had to reorder.
  • - They ordered elsewhere.
  • - No discount or free item offered.

I placed an order and my wait time was almost an hour. Ok they are busy - no problem BUT they called when my order was suppose to have already been delivered and said my order "got stuck in the system" and I would have to reorder.

Nope ordered from elsewhere. Never again!

Maybe a discount or free would have made a difference but nothing. Lost another customer!

User's recommendation: Dont do it unless you have all day

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Crystal M Ikc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Red Deer, Alberta

Garbage customer service

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AI Highlights
  • - Wait time was almost an hour and the restaurant was busy.
  • - The order was stuck in the system; I refused and ordered elsewhere.

I ordered and my wait time was almost an hour. Ok so they are busy, no problem BUT after waiting that long and the time when the order was suppose to be here already they called and said it was stuck in the system and I could reorder.

Had it been earlier then I would have but I refused and ordered elsewhere. A discount or free items may have changed my mind.

Never again! Lost another customer

Pros:
  • Boneless wings
Cons:
  • That i didnt get my order or wait over 2 hours

Preferred solution: Offered price reduction or free food

User's recommendation: Dont do it

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Jason B Zgt

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cold and very late pizza

AI Highlights
  • - Spruce Grove Pizza 73 delivery took two hours and arrived ice cold.
  • - My kids wouldn't eat it unless microwaved.
Contains 1 confidential file for company representatives

Hi my name is Jason, long time customer and father of three hungry boys last night. We ordered pizza from your Spruce Grove location as it is usually our first pic for pizza.

From my house it's a five minute walk, the pizza was two hrs getting to us and ice cold upon arrival.

My kids would not eat it unless it was microwaved. Pizza 73 failed us.

Thx for listening

Preferred solution: Full refund

User's recommendation: Pizza 73 is usually really good this is my first negative experience.

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Dixie Wde

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No pizza came

AI Highlights
  • - Ordered bacon double cheeseburger pizza with wings, Coke and ginger ale.
  • - Delivery promised by 1:17am but never arrived; online status shows delivered.

I ordered a small bacon double cheeseburger pizza tonight with a golden crispy wing mean deal with a coke and ginger ale and online it said that my pizza would come here by 1:17am!!! It never came,I never got a phone call from you, and online it said that it had been delivered!!!

What a Lie!!! Now I'm left hungry thanksSarcastic

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Johnnie Ruo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Did not receive my order.

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AI Highlights
  • - Delivery brought pizza instead of 40 wings and jalapeño poppers.
  • - Refund offered as $30 store credit or partial refund, but not received after 12 days.

On December 23rd. I ordered 40 wings and jalapeño poppers.

Delivery guy tried to give me pizza. I explained he had the wrong order, and expected him to return my proper order. He never returned. I complained to the company, and was told they'd either give me a $30 store credit, or a partial refund.

Refund minus delivery fee and taxes. I excepted the refund, but never received my refund after 12 days. And once again. I'm getting the run around.

Never again! Bloody thrives!

User's recommendation: Don't order online!

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Nitiya H

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Disappointed plz reply

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AI Highlights
  • - Pepperoni and bacon pizza doughy.
  • - Chicken popcorn not hot.
  • - Refund or replace with regular Coca-Cola, pepperoni-bacon pizza with hot sauce base, buffalo popcorn.

Hello I had ordered a medium pepperoni and bacon pizza, 2 500 ml pops one was suppose to be Coke not diet ,

The pizza was very doughy and I am sorry to complain. But the chicken popcorn was plain when they were suppose to be hot .

I love pizza 73 this time I would like money back or a new order of the same tho regular Coca-Cola , pizza pep and bacon hot sauce as base sauce , and maybe the chicken popcorn with buffulo please ? I am sorry to complain bur i can give the diet back to you the pizza and chicken kids got into theres 4 pieces and 7 chickens left but we like the spicy so if thats possible

User's recommendation: I love pizza 73, first time I’ve been disappointed

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Raelynn Vvv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never got my pizza

AI Highlights
  • - System goes down and they won't notify you.
  • - When you call for an update they tell you to call back in 15 minutes and place the order again.

Dont bother with pizza 73! Their system will go down and they wont bother letting you know at all.

When you call finally to ask for an update they will ask you to call back in 15 mins and place order again. So hey save yourself time and choose wisely.

User's recommendation: Dont recommend

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Mar Irt

Horrible customer service

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I placed a pickup order online. When I got my food home they had messed up one of my pizzas.

I called in and the offered to replace a large half and half with a small pizza but refused to deliver it to me forcing me to go pick it up. A few minutes later they called me back and informed me I had to pack up ALL the pizza I had just brought home to feed my family and drag it back out in the cold (it was all in one box) and to the store with me to prove that they messed up.

Worst customer service ever. I will never order from there again.

User's recommendation: Don’t bother

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